If you are a patient or accompanying someone attending The James Cook University Hospital in Middlesbrough or Friarage Hospital in Northallerton, did you know both hospitals have patient check-in kiosks either in outpatient departments or main entrances that help let us know when you have arrived for your appointment?
This is part of the continued work to improve outpatient service and ensure appointments run as smoothly as possible.
Easy check in
The kiosks can be used to check-in for appointments via a mobile app on a mobile phone.
All you have to do is install the “Intouch Appointment Manager 2’ app on iPhone (IOS) or Android phone.
They are clearly signposted and located at the main entrance points in various outpatient departments across both hospitals.
Benefits of using the kiosks
Less time spent queuing
Live check-in; as soon as you check in, staff know you have arrived
Updated waiting times; the calling screens can display any clinics that are running late
You can ensure the trust always has your most up to date contact details
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